Privacy Policy
Last Updated: May 13, 2026
This Privacy Policy applies to our website, online forms, scheduling tools, payment systems, and all services offered by ScoopZona.
Information We Collect
We may collect personal information from customers when they:
- Request a quote
- Schedule service
- Contact us through our website
- Sign up for recurring service
- Submit payment information
- Subscribe to text or email communications
Information collected may include:
- Name
- Email address
- Phone number
- Service address
- Billing address
- Payment information (processed securely through third-party payment providers)
- Information related to your pets, gates, yard access, or service preferences
Non-Personal Information
We may also collect non-personal information automatically when users visit our website, including:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on pages
- Website traffic and analytics data
This information helps us improve our website and customer experience.
Cookies & Analytics
Our website may use cookies and similar technologies to improve website functionality and analyze visitor traffic.
Cookies may help us:
- Understand how visitors use our website
- Improve website performance
- Save user preferences
- Track marketing and advertising performance
Users can adjust browser settings to disable cookies if desired.
We may also use third-party analytics services such as Google Analytics.
How We Use Your Information
We may use collected information to:
- Provide and manage services
- Communicate with customers
- Send appointment reminders or service updates
- Process payments
- Improve our website and services
- Respond to customer inquiries
- Send occasional promotions or updates
We do not sell or rent customer personal information.
SMS & Text Messaging
If you choose to receive text messages from ScoopZona, you may receive:
- Service reminders
- Scheduling updates
- Weather or holiday notifications
- Account or billing updates
- Promotional offers or business announcements
Message frequency may vary.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
No mobile opt-in information or text messaging consent will be shared with third parties for marketing purposes.
Payment Processing
Payments may be processed through trusted third-party providers such as Stripe.
ScoopZona does not directly store full credit card information on our servers.
Customers should review the privacy policies of third-party payment processors for additional information regarding payment security and data handling.
Third-Party Services
Our website or services may include links or integrations with third-party platforms, including:
- Stripe
- Social media platforms
- Scheduling or customer management software
These third-party services may collect information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
How We Protect Your Information
We take reasonable precautions to help protect customer information from unauthorized access, disclosure, misuse, or alteration.
While no system can guarantee complete security, we work with reputable service providers and use commercially reasonable safeguards to help protect your information.
Your Rights & Choices
Customers may request to:
- Update contact information
- Correct inaccurate information
- Opt out of marketing communications
- Request deletion of stored information where applicable
To make a request, please contact us using the information below.
Changes to This Privacy Policy
ScoopZona may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our business practices, please contact:
ScoopZona
Operated by OBC Enterprises LLC
Tucson, Arizona
Email: info@scoopzona.com
Website: ScoopZona.com
